Common Questions

We opened in April 2023.  However, our team has collectively more than 90 years of experience in the roofing and siding industry and insurance supplementing.

Most contractors don’t have a supplementing problem, but they do have a profit and time problem.

You can do it in-house, but it typically leads to:

• Slower turnaround times
• Inconsistent results and expectations 
• Your sales teams getting pulled away from revenue-generating activities 

With Maxx Challenger, you’re not just outsourcing work, you’re gaining a specialized team whose only job is to maximize claim value and move files effectively.

Compared to other supplementing companies, we focus on:

• Profit per job, not just gross revenue
• Ensure your scopes are correct per code, missing items are not just the "cost of doing business"
• Speed and consistency, Hand off the file and let us work. We consistently complete files within 32 days across the nation.
• Partnership, not just task completion. You are more than just a source of work to us. We invest our time, energy, and more into helping your business increase effectiveness

Contractor-Focused Systems and Results
Everything we do is designed specifically for exterior contractors because we were one!

• Simple file submission process
• Dedicated account management available via call, text, or email. 
• Clear communication and updates
• A win-win service for both Contractor and Maxx to ensure long-term success

 The most common feedback we hear is:

 “I didn’t realize how much money we were leaving on the table.”

Contractors are often surprised by:

• How much additional scope can be recovered
• How quickly files can move when handled correctly
• How much time their team gets back 

Many of our clients also say:

• Their sales team becomes more productive
• Their operations run smoother
• Their overall profitability improves without increasing workload
  

The biggest realization is that supplementing isn’t just a task. It’s a major lever for growth.

We really focus on helping roofing & siding contractors with four key things:

• insurance supplementing
• estimating
• invoicing
• and general business consulting to help companies grow. 

Most clients start seeing results on their very first file.

Typical timelines:

• From initial submission to returning the file back to you, we average about 30 days until we believe the file is fully worked
• We prioritize speed + quality, so you’re not stuck waiting weeks to see progress, but dont sacraifice one for the sake of the other

You can use any CRM system.  Your data is your data.  We build a custom app for your business work with you through the app to communicate regarding your projects.